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Money Back Guarantee

Money Back Guarantee

If you are not satisfied with your first order, complete the form below within the first 15 days of purchase and return the remaining product for a full refund of the purchase price plus shipping. Applies to Himalaya hair care products, first order only. Only once per customer. This 15-day money back guarantee applies to all first orders of Himalaya hair care products. All other products, including skin care, oral care, body care, baby care and health care, are excluded.

Here is a checklist for the money back guarantee for your reference:

  • Buy authentic Himalaya hair care products from authorized distributors of Embun Elit Sdn Bhd, Himalaya boutiques, and official Himalaya online shops.
  • Keep the original sales receipt as proof of purchase.
  • Return the purchased product to a Himalaya boutique or by courier to the following address:

Attn: Customer Service (MBG)
Embun Elit Sdn. Bhd.
Jaya One, Block A, 15-3A, 72A,
Jalan Universiti, Petaling Jaya,
46200 Petaling Jaya, Selangor

  • Submit the money back guarantee form below.

Refund Process

  • The Money Back Guarantee application will be processed and approved within 3 working days.
  • Refund will be made by bank transfer to the bank account provided.
  • The refund will be credited to your bank account within 21 working days

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